About the company

Secretsales.com is a UK-based online platform offering exclusive access to designer brands and luxury lifestyle products at a fraction of their original price. Founded in 2007, the company builds strong relationships with brands and suppliers, enabling it to provide exceptional savings to a select group of members. Led by four entrepreneurs, Secretsales.com has rapidly grown to become the UK's leading flash sales business, with ambitions to dominate the $5 billion off-price market. Part of Excalibur Holdings and owned by Exponent Private Equity, the company partners with over 1,600 premium brands and serves over 5 million registered members.

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Job requirements

The Head of Commercial at Secretsales is responsible for overseeing commercial trading, marketing, and merchandising to drive profitable subscriber acquisition, maximise customer lifetime value, and optimise trading profitability. Key responsibilities include managing margin control, trading residual inventory, and ensuring effective stock levels. The role also involves overseeing the campaign schedule to meet target metrics, providing strategic guidance to the Buying team, and managing commercial planning and reporting in collaboration with Finance. Additionally, the Head of Commercial leads customer communications to enhance retention and lifetime value through email and CRM channels.

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The candidate

The candidate had extensive experience at Newton Europe, where they led high-impact projects across various industries. As a Lead Consultant, they managed a design program, overseeing a team of 19 to identify risks and develop mitigation plans for the client. They worked on multiple operational projects, consistently delivering impressive results.

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Testimonial

"We've been really pleased with the candidates we've seen and are impressed with the Movemeon member we've hired - we'll definitely be using you again!"