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After spending 5 years working at Deloitte, Al Dea made the move from management consulting to become a Product Marketer at a tech company. In addition to working as a Product Marketing Manager, Al also is a career coach, he runs CareerSchooled, a career advice blog, and advises professionals including many consultants on career changes of their own.
This article is based on the main changes that he found when moving from consulting to an industry role.
In consulting, the work I had to do was dictated by the client, the project scope and more specifically the deliverables that were signed in the Statement of Work. There were clear deadlines and while there was some leeway in the team.
As a Product Marketing Manager in industry while I still have deadlines (ex: a product launch, customer presentation, training for salespeople) there’s also a lot of time when I have some flexibility and autonomy over the work I do. For instance, right now I have a few things that I have to do, but I also have some flexibility to pick certainly projects that I want to do, and I didn’t really have that choice when I worked in consulting.
When you work in client service, if the client says jump, you say “how high?” This often meant racing to finish deliverables to hit deadlines, or working over the weekend to finish off a proposal/pitch to help a partner win new business.
The shift to industry has taken some of the daily pressure of this client service demands – and while I still do have some customer-facing responsibilities, there are fewer pressures to bend over backwards on a daily basis. Sure, there are still fire drills and things that unexpectedly come up, but it’s not necessarily baked into every single day of work.
When you work at a consulting firm, you work with pretty much everyone who is a consultant. Sure there is difference and diversity but to a great extent, you are all cut from the same cloth. Working in industry I’ve found there to be a lot more diversity in terms of not only the roles but the mindset and skills of the people who have those roles or functions.
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If you’re interested in hearing more from Al, please check out his website, connect with him on social media, learn more about his career coaching services.
If you haven’t spent the time thinking about what you’re good at and what you really want in your next role, how can you know what type of job you’re looking for? Here are some great practical tips to get you thinking about what you should be looking for in your next career move.
Dr Lindsay Joyce is an HCPC registered psychologist specialising in bringing psychological theory to work-place contexts. You can find out more about her work here. In this blog article, she helps you work out how to reach fulfilment in work.
Moving jobs or changing career is scary at the best of times, but when you know you want a change yet aren’t sure what you want, it can be terrifying. In this first section of my blog, we are going to talk about insight, and how a little bit of self-evaluation can be endlessly helpful in the long run.
If you are looking at movemeon then I am assuming that you are a successful graduate from a top university with a few years of a challenging career under your belt. You will be used to setting goals and achieving them, if not excelling them. You will be a motivated individual, who probably seeks achievement in your personal life as well, be it through competitive sport, a strict exercise regime or dedication to a hobby. However, all of these accomplishments don’t necessarily lead towards fulfilment and contentment.
Consider yourself a racehorse that has exploded out of the start gate, leading the pack and clearing hurdles consistently. However, if you’ll forgive me the analogy a little longer, you may suddenly be unsure that this is a race that you want to win, or you may have noticed that the other horses racing with you have left the track and are charging towards other, more interesting finish lines. In order to be motivated to succeed, you need to be sure that you are racing towards something that you believe and have an interest in.
This is where insight becomes a valuable tool. If you know yourself well – your strengths and your weaknesses – then you can begin to evaluate various career paths on their merits and their worth to you as an individual. This is a different process from achieving goals because they are expected of you, or because your peers are all doing the same thing.
These exercises should have armed you with a little more knowledge about yourself and your strengths and weaknesses. However, it is useful to note here that this is not a CV-writing exercise.
You need to be really honest with yourself about your character traits – just because you would write ‘strong leadership potential’ on your CV doesn’t mean this is necessarily one of your greatest strengths. The problem with true insight is that it’s not necessarily what you want to hear, or what you want others to know; however, if you are able to play to your strengths, not only will you be happier, but you’re more likely to be successful. You mustn’t be judgemental about your strengths and weaknesses – that’s being skilled at self-criticism rather than insight.
In the next week or so, try to look at new jobs and career paths honestly to see if they would match your strengths and weaknesses. You’ll find it to be a satisfyingly proactive and clarifying step.
Movemeon: jobs, insight, events and career tips for (ex-)consultants and freelancers. Click here to create a free account and access all our opportunities.
Francesco, a former Pediatric Neurosurgeon, left his clinical post in 2010 to join McKinsey as a Consultant. In his near four years at McKinsey, he consulted for Pharmaceutical and medical device companies, health organisations, authorities and several hospitals across Europe, the US and the Middle East.
Since leaving McKinsey in 2014, Francesco moved to Dubai, founded a healthcare consulting company, accepted a director role for a large hospital group and created GulfSpecialists.com a marketplace platform helping doctors and other international healthcare professionals find the right work opportunities in the Gulf countries.
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“That’s it, I quit!” Almost every doctor has at some point said they wanted to leave the medical profession. This is sometimes said out of stress or fatigue, sometimes out of a longstanding professional dissatisfaction, but in the vast majority of cases it does not translate into any concrete action, mainly because the long years of study to become a medical doctor represent a huge sunk cost that people aren’t easily willing to give away to pursue a new professional path. I am one of the few doctors who isn’t working as a doctor.
I changed tracks after getting my medical degree, going through the whole residency and practising neurosurgery for a while before changing. In this blog post, I try to explain the reasons why a medical professional might want to change his/her professional track, and why one might want to become a consultant.
As a result of these drivers, there is an increasing number of medical doctors who choose to leave clinical practice and start different jobs. Although consulting might not be right for everyone who wishes to leave clinical practice, I personally found some very good reasons to become a consultant.
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There are lots of reasons people leave consulting. When we polled our members, the top 3 were: working unsustainable hours, advising rather than doing and spending too much time travelling away from family & friends. In another poll, we also found out what the dream post-consulting industry.
But when people leave, there are often things they miss. Some go back. For others who decide to move to an industry role, for example, the cons still outweigh the pros (particularly for those who only went into consulting as a means to an end). Here are the things most people seem to mention that they miss the most*
(*please pardon the generalisation. Obviously, there will be plenty of exceptions!)
So if you’re leaving consulting or know that you’ll leave eventually, take time to appreciate all the things you’re likely to miss when you’re gone!
Related topics:
In this article, we look through four trends that we’ve seen over the past few years:
- The changing needs of clients
- Increased hiring of consultants in-house
- The growth of large “one-stop-shop players”
- The rise of smaller, more flexible consulting boutiques.
Finally, we look at the immediate reactions from strategy firms, as well as what we think is going to be required for the industry to avoid Levitt’s “Marketing Myopia”. Strategy firms have clearly started to adapt, but in an increasingly digital world, they need to think of delivery models beyond just throwing smart people and industry experience at the problem. To do this, they must fully embrace technology.
Finally, we look at the immediate reactions from strategy firms, as well as what we think is going to be required for the industry to avoid Levitt’s “Marketing Myopia”. Strategy firms have clearly started to adapt, but in an increasingly digital world, they need to think of delivery models beyond just throwing smart people and industry experience at the problem. To do this, they must fully embrace technology.
On the first day of our consulting “mini-MBA”, we were taught about marketing myopia – a term coined by Theodore Levitt. It explains the pitfalls of focusing on marketing strictly from the standpoint of selling a specific product rather than from the standpoint of fulfilling customer needs.
At some point in its development, every industry can be considered a growth industry, based on the apparent superiority of its product. But in case after case, industries have fallen under the shadow of mismanagement. What usually gets emphasized is selling, not marketing. This is a mistake, since selling focuses on the needs of the seller, while marketing concentrates on the needs of the buyer.
As I re-read this paragraph now, I can’t help but feel it’s a message to be heeded by strategy consulting firms. Having helped their clients to overcome marketing myopia for years, there are some strong indicators that the early “disruption” we’ve seen in consulting, has only just begun.
As the world’s online interactions continue to grow, the needs of a large proportion of clients have changed.
There’s always been a steady flow of consultants into the “strategy” teams of corporates. In fact, most graduates choose consultancy to “open doors” in industry. Traditionally, consultants would make their first step into a strategic role, and then look to move into a commercial role when they understand the business fully and had built up the necessary stakeholder network.
However, what’s starting to change is consultants are being hired into non-strategy roles. As the skills of consultants (analytics; insight; communication to senior-level stakeholders) become required in more areas of the business, consultants are increasingly being hired into commercial/ operational roles straight out of consulting. Equally, as consultancy becomes more functionally specialized (i.e., supply chain consultants; tech strategy consultants), there are more obvious entry points.
This is a self-fulfilling prophecy: as more consultants are in these teams, they look to hire “what they know” (i.e., more consultants). As numbers increase, not only is there less “need” for external consultants, there is also more competition for this talent.
The largest growing strategy firms over the past few years have been at the Big 4. Through the acquisition, and hiring senior partners, they are building strategy teams out of alumni from the familiar strategy brands (i.e., hiring from McKinsey, BCG, Bain, Oliver Wyman, LEK; acquisitions of Booz and Company (PWC) and Monitor (Deloitte)).
The Big Four are able to boast an impressive point of difference: these strong strategic minds are backed up with scale. On the functional side, they become a one-stop-shop: use them as a trusted advisor across accounting, tax, legal, strategy and operations/ implementation consulting. This scale is positioned as not only offering a more connected, end-to-end solution but also as providing large savings in cost.
On the people side, their immense size means they have more flexibility. They can offer smaller projects, and more flexible models – as capacity can be more easily managed.
The other exciting development is the rise of freelancers and small two to three-person boutiques. This has become a popular career choice, offering more flexibility and independence. At one end you have boutiques, who staff whole teams and are positioned as direct competitors of the strategy firms. What’s less publicized is the smaller boutiques and freelancers.
At Movemeon, we are seeing a lot of interest in either a junior manager resource (stand-alone; good stakeholder management skills) or putting together small teams (manager and two analysts) to deliver strategic projects. Whilst the cost of these projects might appear very different to a traditional strategy consulting project, the set-up and delivery might not be all that different. While it’s unlikely these small boutiques/ freelancers will attack the core of strategy consulting work (i.e., critical Board decisions), the periphery of work that has slowly built up over the years is very much in danger from this more flexible, cost-effective model.
There are some notable reactions to the changes in the market. Not only are we seeing a new series of business innovation models, but consulting firms are also looking at new ways to have access to a larger, more flexible workforce.
The new innovation business models were well documented in the HBR article “Consulting on the cusp of disruption” in October 2013. This trend has continued, with new implementation, operations, analytics, benchmarking “arms” to the top strategy firms. Typically these are operating under the strategy brand name (i.e., McKinsey Solutions; McKinsey Implementation), but there are a few subsidiaries (i.e., Finalta is a subsidiary of McKinsey focused on benchmarking in FS). These are going to continue to develop, and am sure are a large part of the disruption we are going to see.
However more recently, another interesting trend has occurred. Consultancies are starting to respond to the requirement for more flexible delivery models. No longer is the “manager plus 2” model as relevant to some situations. Clients need longer-term engagements, typically for less intense periods. As the work becomes more functionally based, it also becomes more entrenched with the business. As such, things will move more slowly. No longer is delivery seen as buy-in from the excess – it’s delivering change to these functional areas, which will always take longer to embed.
We’ve noticed two interesting trends in consultancies looking to offer more flexibility:
Consultancies grew rapidly over the past two decades. As a result, the share of work that is classic strategy has been steadily decreasing and is now about 20%, down from 60% to 70% some 30 years ago, according to Tom Rodenhauser, the managing director of advisory services at Kennedy Consulting Research & Advisory (Consulting on Cusp of Disruption, HBR). If strategy consultancies are going to keep their current scale, they need to innovate to keep this non “classic-strategy” periphery.
Consulting has been on the cusp of disruption for two years now. Whilst there are clearly changes afoot, we think this is just the beginning. We expect to see further hollowing of the centre, with more specialized firms/ freelancers and continued consolidation of larger firms. We are also expecting freelance to continue its growth, and will increasingly take the more peripheral work from the larger consultancies.
However, for us, the most important change that needs to happen is more flexibility in delivery. Clients needs have changed. Whilst steps are being made to offer more than just traditional consulting teams – there needs to be more innovation. Consulting needs to move away from smart people helping to solve problems and embrace more technology – the ability to provide products for their clients to provide them with solutions to their problems.
Strategy consultancies can keep the “periphery” (non-classic strategy work) they have grown over the past few decades, by providing “products” that serve their clients over the long-term. Strategic advice can then take the form of shorter projects focused on solving particularly thorny issues. Given the exciting innovation and number of startups in the space, expect some acquisitions in the not too far future. Consultancies will start to see innovative products not only as high-margin delivery lines but as critical to continuing to provide their high-end advice.
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CEOs of many leading companies employ a ‘Strategic Assistant’ as a right-hand. They are the CEO’s eyes, ears and problem-solver across the business. It’s a very popular role for consultants as a stepping stone into industry and a seniority accelerator in that company.
This sounds like a fascinating role – but it’s difficult to picture exactly what it entails and therefore whether it might be a good option for you.
Fear not – help is on hand! We’ve been busy interviewing successful young professionals who are currently in this job. We’ll publish a series of articles in which they will bring the role – good bits and bad bits – to life.
For this, our second article in the series, we’ve interviewed the Strategic Assistant to the CEO for one of the UK’s largest retailers.
Four areas of focus:
The required skill set is similar to that of a strategy consultant; however, there is a particularly high requirement for strong communication skills and creativity as, in addition to strategic and performance analytics, the role supports the CEO and Executive team in engaging with multiple external and internal stakeholders.
The core competencies/strengths which are helpful in the role are:
The most attractive parts of the role are:
The least attractive parts of the role are:
The role has been a fantastic opportunity to build an understanding of how an FTSE 50 business functions and how senior executives operate. It has enabled me to become familiar with the major initiatives and performance drivers in the business and to build a strong network within the organisation. It has the potential to be a great career stepping stone into an exciting operational role within the business.
It has been a chance to refine the skills I developed as a consultant and complement this with deeper exposure to the operations of a major corporate, rather than to learn a radically different skill set.
The role is essentially a career stepping stone lasting 12 to 24 months – it is not an end in itself. Consequently, make sure it is a stepping stone to somewhere you want to go. Make sure you’re excited by the industry and the business you’ll be working in and can see yourself working in the sector and ideally the business for the medium to long term.
You must be able to see yourself working well with the CEO – you’ll only support them effectively if you get along and they’ll only help you access future opportunities if you build a strong relationship. Working style is clearly a very personal thing, so make sure you see a good fit, otherwise, it will not be good for the CEO and will not be good for you.
It’s a great role but there are always trade-offs – make sure you’re comfortable with them. If your background is in consulting, the role is less likely to be broadening but will give you a deeper understanding of an industry and the way senior executives operate – you may not learn a lot of new skills but you will have a great experience. Make sure you’re comfortable with the trade-off compared with say developing finance and valuation skills through a role in PE or banking or team management skills through a line management role.
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Consulting firms tend to have pretty simple compensation packages – especially at below Partner level. So if you’re leaving consulting for ‘industry’ what elements of the pay package could be available to you? Or could be open to negotiation?
Consulting firms pay a basic salary and a bonus. Typically at the more junior levels bonuses range from 10-20% perhaps up to 30% for a high performer in a good year for the company. Some of the larger companies have benefits like health care and company pension contributions. Many of the smaller firms don’t even have that. So when one comes to leave consulting, one can be pretty naive as to what other companies may offer. Here are some elements for you to think about and you’ll see that there are plenty of building blocks to consider. The more senior the role you’re taking, the more of these elements are likely to be available and open to negotiation.
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Not hugely common but no unheard of particularly if you’re leaving your current company at a time such that you’re sacrificing a bonus that’s only a few months away.
This can take the form of a cash lump sum or stock. The idea is that you only receive it if you stay working for the company for X number of years. Options & company stock (see immediately below) have similar commitment tie-ins.
Particularly relevant if you’re joining a growing start-up in a relatively senior position. These generally have vesting periods i.e, you will need to stay with the company for a certain period of time in order for the equity/options to become yours.
Like options but for larger corporates. The company will give you X number of shares per year (generally X is a multiple of your basic salary). Again, these shares have a vesting period – generally 2 or 3 years – before they are yours and can be sold (or held). In that way, they are commonly referred to as Long Term Incentive Programmes (LTIPs). For very senior positions – like FTSE100 CEOs – the vast majority of annual compensation will be in stock.
These allow you to buy company stock – often at a discount to market value.
Often open to negotiation as companies generally have salary bands for roles dependent on the seniority categorisation (e.g, this Growth Manager role is a level 5 and the basic salary band for level 5 is £72-90k per year). Usually, a company’s opening offer will be towards the bottom of a salary band which leaves them room to move – and room for you to negotiate – while keeping the seniority categorisation the same. Companies will be reluctant to bring you in on a salary right at the top of the band as it gives them no room to give you a pay rise without changing your seniority. So be wary of the knock-on effects of pushing too hard.
Tends to be related to individual and company performance. However, some companies will set a cap in your contract at a certain % of basic salary. You may be able to negotiate the cap upwards. And this cap can often be far higher than the 10 or 20% you’re used to, particularly in a company realising aggressive growth targets.
In the UK, most larger firms will be able to pay car allowances. This can often be taken as cash (and can, therefore, be treated as basic salary). Like basic salary, car allowances are often set in bands relating to seniority so you may be able to request an allowance towards the top of your band.
Larger companies can offer quite generous pension contributions. It can be hard or even impossible to negotiate an improved contribution but the range could be from:
Remember that pension contributions in the UK come out of your salary before tax so will reduce the earnings that you are taxed on.
There are all sorts of other things that a company can offer you. Some of these will be taxable benefits (i.e, count as something you have to pay tax on) and others not. The list includes life assurance, critical illness cover, private healthcare cover (for you and often for your family), dental care cover, commuter cost loan, season ticket loan, gym membership, cycle to work.
If you’re being asked to take a job abroad, these are some of the costs that a company may cover:
This is particular to private equity and is effective equity in a portfolio company vesting on sale.
Although this is not a monetary benefit, it can help your career trajectory. Lots of companies have a “top 100 leaders” or “top 250 leaders” cohort. These cohorts tend to meet once a year or so for group training, networking or conferences. If you’re entering into a manager position, you may be eligible for such a cohort and might want to discuss it after an offer has been made.
Movemeon: jobs, insight, events and career tips for (ex-)consultants and freelancers. Click here to create a free account and access all our opportunities.
The CEOs of many leading companies employ a ‘Strategic Assistant’ as a right-hand. They are the CEO’s eyes, ears and problem-solver across the business. They are often called ‘Chief of Staff’ or ‘Business / Commercial Assistant’.
This sounds like a fascinating role – but it’s difficult to picture exactly what it entails and therefore whether it might be a good option for you. Fear not – help is on hand! We’ve been busy interviewing successful young professionals who are currently in this job. We’ll publish a series of articles in which they will bring the role – good bits and bad bits – to life.
Our first interview, below, is with a former management consultant.
I work on multiple projects (either strategic long-term projects or else taking control of urgent issues that are troubling the Board), acting as a “gatekeeper” to the CEO, trying to resolve problems that don’t need a lot of his/her attention, and finally to ensure that various departments are working collaboratively by making connections that otherwise wouldn’t be made. This is my experience but the ‘Strategic Assistant’ role is very fluid, almost by definition, and will probably vary from company to company.
I love the varied nature of the role, the insight that it gives you into running a business as the CEO, and that you get to build relationships across the organization.
Some of the downsides are that you don’t have your own P&L, nor a large team to manage, or any direct line of control and that you can be pulled from project to project.
Since taking on the role, I have much more credibility as an “industry” person rather than a “consultant”. I also have an appreciation and some experience in just about every role in a company in my industry. With this experience behind me, it makes me feel quite comfortable taking on a senior management role.
Movemeon and On Purpose hosted an event for consultants and ex-consultants interested in building socially impactful careers.
We were joined by:
- Parita Doshi (ex-Oliver Wyman),
- Seigo Robinson (ex-Charles River Associates)
- Sophie Runcorn (ex-Deloitte)
- Jeroen Sabbe (ex-Bain & Co)
In a discussion of the best way to make a successful shift to social impact. Below, you’ll find 5 of the evening’s top tips.
Consulting offers a unique vantage point – it allows you to immerse yourself in businesses while also being sufficiently removed from them to be able to ask the bigger question, such as “how does this business/market/country work?”. This means you build a great, broad skill-set that will be highly valued wherever you go after consulting. Your skill-set, and specifically your drive for efficiency as the most valuable thing an ex-consultant can offer their new employer.
Going from consulting to a social enterprise or any other form of socially impactful work doesn’t happen overnight. You need to first learn what your purpose is – what it is that makes you tick; what it is you want to change in society. To be able to work this out, you need to try lots of new things, and you need to get out of your comfort zone.
Don’t be scared of doing this, and remember that this means actually trying yourself in new work settings (travelling around India won’t help you discover your purpose at work, even if it is fun!). The worst that can happen is that you realise you don’t want to (or need to) leave consulting, and you go back to it with a new sense of purpose.
Even if you have the courage to really get out of your comfort zone, it can come as a surprise how long it takes to really understand what kind of work you want to do. So be patient, and make the most of each stage of this journey to social impact.
What does that actually mean? Get really stuck into each social enterprise or impactful project you join, so you can actually realise whether it’s what you want to do. What does it not mean? Sitting at home/staying in your current role thinking about what you might want to do and waiting for the perfect opportunity to come along. You need to seek out opportunities and learn from them.
While you need to be patient and try new things, you should also periodically take the time to review what you already know about what you like and dislike. Use your experiences to date to refine a set of criteria your eventual job or organisation should meet, then use these criteria to reach out to people. This is perhaps the most important part of the transition process – talk to people who have a good overview of the social impact sector, ask for coffees, etc. But don’t waste their time and yours with general interest talks. If you come with clear criteria, they can give you much better examples of the organisations they know of. Then you can go ahead and reach out to those organisations.
After a period of discovery, you might find that you don’t want to give up what you like about consulting. The challenge then is to decide whether the major firms allow you to have sufficient social impact (by your own definition of social impact – this is entirely personal). If you decide they don’t, you can look for a new firm with values that align with yours. You can also combine consulting with social impact work, for example by doing pro-bono projects.
Alternatively, you could go freelance and use your consulting skills to assist organisations you believe in. If you choose the freelance route, you will have the freedom to turn down projects that don’t get you closer to your social impact goal – however strange turning down business might feel at first!
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